Before you proceed with any purchases or transactions on our website, we kindly ask that you carefully read and understand our refund policy and cancellation. By using our website and making a purchase, you agree to comply with the terms and conditions outlined in this disclaimer.
1. No Refunds: ALL SALES ARE FINAL, and all items are purchased as is, and we do not offer refunds for any products, services, or digital content purchased on our website, unless explicitly stated otherwise in a separate written agreement between you and Danny Cortes LLC.
2. Downloadable Digital Products: If you purchase downloadable digital products (e.g., e-books, software, templates), please ensure that you have reviewed any available previews, descriptions, or trial versions before making your purchase. Due to the nature of digital products, we cannot offer refunds once the product has been downloaded or accessed.
3. Subscription Services: If you subscribe to any services on our website, including memberships, courses, or ongoing access to content, please review the specific terms and cancellation policies associated with those services. Cancellation may be possible according to those terms, but refunds may not be provided for partial usage or prior periods.
4. Damaged or Defective Products: In the event that you receive a damaged or defective physical product, please contact our customer support team within [3] three days of receiving the product. We will assess the situation and provide a resolution in accordance with our return and exchange policy, which may not necessarily involve a refund.
5. Chargebacks and Disputes: Initiating a chargeback or payment dispute without contacting our customer support team first may result in your account being permanently banned from our website. We encourage you to reach out to us if you have any concerns or issues with your purchase, as we are committed to resolving disputes in a fair and reasonable manner.
6. Changes to this Policy: Danny Cortes LLC, reserves the right to amend or modify this non-refund disclaimer at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.
7. Contact Us: If you have any questions or concerns regarding our refund policy or any other aspect of your experience on our website, please contact our customer support team at [CLLCTV.NYC@gmail.com].
By continuing to use our website and making a purchase, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this non-refund disclaimer.
Thank you for choosing [Dannycortesnyc.com]. We appreciate your support and trust in our products and services.
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Refund and Cancellation Policy
Thank you for supporting the work of DANNY CORTES LLC. We appreciate your interest in our art. Please take a moment to read and understand our refund and cancellation policy, which governs all purchases made from our studio or through our website. By making a purchase, you agree to adhere to the terms and conditions outlined in this policy.
1. All Sales Are Final: All purchases of artwork created by DANNY CORTES LLC, including original pieces, prints, merchandise, and commissioned works, are considered final. We do not offer refunds or cancellations once a purchase has been made, except under exceptional circumstances outlined below.
2. Exceptional Circumstances may be considered for cancellation and refunds: Refunds will only be considered at the discretion of the company and under the following exceptional circumstances:
a. Extensive Artwork Damage: If you receive an artwork in a damaged condition, please contact us within [3] three days of receiving the artwork. We may request photographic evidence of the damage to assess the situation. If the damage is verified and beyond reasonable repair, we will provide a refund or a replacement artwork, as per your preference.
b. Incorrect Shipment: In the event that you receive an artwork that you did not order, please contact us within [3] days of receiving the incorrect item. We will arrange for the correct artwork to be shipped to you at no additional cost or provide a refund if the correct item is unavailable.
3. Cancellation of Commissioned Works: If you have commissioned the artist Danny Cortes or the company to create a custom piece of artwork, you may not cancel the commission once work has commenced, or full payment has been made. Cancellation will only be considered in cases of force majeure events or other unforeseen circumstances that make the completion of the commissioned work impossible or impractical. Any deposits made for commissioned work are non-refundable.
4. Contact Us: If you have any questions or concerns regarding this policy or any aspect of your purchase, please contact our studio at [cllctv.nyc@gmail.com]. We are committed to ensuring your satisfaction with our artwork and will do our best to address your inquiries.
5. Changes to this Policy: Danny Cortes LLC reserves the right to modify or amend this no refund and cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By making a purchase from Danny Cortes, you acknowledge that you have read, understood, and agreed to the terms and conditions of this policy. We value your support and appreciate your trust in our artistry.
*Last Updated: 07-23-23
[CLLCTV.NYC@GMAIL.COM]